Tripkicks Admin Launch Portal

Welcome Aboard!

Tripkicks provides your travelers with actionable travel insights delivered at the time of booking to empower them with the necessary information for a successful trip.  We hope you’re excited to add Tripkicks to your program, and we look forward to hearing from you about how Tripkicks is making business travel better at your company.

Here you can find the 5 Steps to Launch Tripkicks and resources to help you along the way. 

If you need help, contact us below:

Tripkicks Launch Process

Below you’ll find an overview of the 5 steps of the Tripkicks Launch Process.

As you scroll down, you’ll see detailed information for each step as well as resources and documents to learn more and help you complete each step. 

Step 1

Prepare

Decide how you are going to deploy Tripkicks to your travelers.

Step 2

Link

Link Tripkicks with SAP Concur by authorizing Tripkicks within the SAP Concur App Center.

Step 3

Configure

Perform any optional configuration within Tripkicks through the Administrator setup.

Step 4

Deploy

Deploy Tripkicks for yourself and test it out.

Step 5

Communicate

Let your travelers know that Tripkicks is available, and direct them to the Traveler Launch Portal.

Tripkicks uses a browser extension to display information in Concur Travel.

Currently, Google Chrome is the only web browser that is supported.

In most organizations, browser extensions can be downloaded by users. Some organizations restrict this, and when that is the case your IT department can help and:

  • Make the Tripkicks browser extension available for employees to download, or
  • Push out the Tripkicks browser extension to employees. A “push” can be done by IT using their existing group policy applications. (This is likely how they manage access to other corporate applications.)
If your access to install the browser extension is restricted (which you can determine in Step 4,) you’ll need to discuss the best options with your IT. We’re happy to join you on that meeting, just click “Schedule Meeting For Your IT” in the panel to the left.
 

Additionally, Tripkicks has certain domains that should be whitelisted by your IT department to ensure that the individual user activation process can be completed.  The following domains should be whitelisted: 

 

*.tripkicks.com

notify.tripkicks.com

support@notify.tripkicks.com

support@tripkicks.com

 

This information is also contained in the “Whitelisting Domains” document on the left.

Step 2 | Link

In this step, you’ll link Tripkicks with Concur Travel, by authorizing Tripkicks within the SAP Concur App Center.  

This is done once by an Admin (during Launch) and is not a required step for each user.

Tripkicks is an App Center partner of SAP Concur, and follows the same activation process as any enterprise App. This step can sometimes be performed by your TMC, and they will let you know when that is the case. If you received an authorization code from Tripkicks, you’ll likely need to perform this step.  If this was already done by your TMC, you can skip.

What is Authorization in the App Center?

Authorization in the App Center allows for the exchange of data between Concur and Tripkicks. This allows Tripkicks to grant access only to individuals who are present in your Concur environment, and stay synchronized as you add / remove users in Concur.

How Do I Authorize?

To authorize Tripkicks, you’ll need a specific authorization code that was provided at the start of Launch.  This code is provided by Tripkicks, or possibly by your TMC.  Email launch@tripkicks.com if you need help with your code.

To start the Link process, log in to Concur Travel as an Administrator, and ensure that you have these two permissions to continue: “App Center Listing Administrator” and “Web Services Administrator”

If you don’t have those permissions, contact your Concur Admin to request them. 

Next, navigate to the App Center, find Tripkicks for Concur Travel, click “connect”, follow the prompts, and then type in the activation code.  Done!

Step 3 | Configure

Submit Request via form

Download Excel Template

Creating Custom Messages

Calibrating the Budget

Now it’s time to customize and configure Tripkicks for your unique program.

Tripkicks comes pre-loaded with best practice configurations, but also allows companies to make changes to certain items, like adding custom messages for travelers.

Explore the resources in this section to learn more about which items can be configured. Tripkicks is constantly innovating to introduce new items. 

Step 4 | Deploy

Now that Tripkicks is set up, you’re ready to deploy it.

First, test the process for yourself. It’s easy and you can follow the steps on the Traveler Launch PortalThese steps are also summarized below:

Install the browser extension. Remember, you may need to coordinate with IT if they are handling the install process. This was determined during Step 1.

Once the browser extension is installed, you’ll see a new Tripkicks banner within Concur Travel:

 

Enter your email address in that banner, and you’ll receive an email from Tripkicks with a secure activation link.  If you do not receive the email within 2 minutes, please check your Spam filter.  If the email did get caught in Spam, please work with IT to ensure that the Tripkicks domains from Step 1 are whitelisted.

Open that link in your Google Chrome browser, and you’re all set.  It’s a secure link, which means it can only be used once.

Once you click the secure activation link, and see a Tripkicks success screen within your Google Chrome browser, you’re ready to use Tripkicks!    Conduct a search in Concur and try it out.

 

Step 5 | Communicate

(Email templates will download as .docx files)

Pilot Group Email

Stakeholder Email

Traveler Intro Email 1

Tripkicks Awareness Banner

 

(to download ads, click to open then right-click and choose "download" or "save image")

Box Ad_Valvoline

TopAd_Valvoline

SideAd_Valvoline

 

Now that you understand how Tripkicks work, you are ready to make it available to your employees.  

Remember, employees will follow the same Deploy steps that you did, outlined in the Traveler Launch Portal.

We have provided some Email Templates, along with ads under Marketing Resources, that you can use to communicate about Tripkicks in your program.

Stakeholder Email:  Designed for colleagues who should be aware of Tripkicks prior to the general employee population.

Traveler Email: Designed to announce Tripkicks to all employees. This provides a brief explanation of Tripkicks, along with a link to the Traveler Launch portal to get started. We recommend setting up the Tripkicks Awareness Banner, just prior to sending this email.

Pilot User Email: If you are deploying an initial pilot group first, you can use this email to introduce Tripkicks to that specific group.

Tripkicks Awareness Banner (in Concur):  Designed to make employees aware of Tripkicks, and provide a link to the Traveler Launch page.  This is particularly helpful for employees who join your organization after the initial Tripkicks launch. 

Frequently Asked Questions

Currently, Google Chrome is supported.  As support for new browsers is made available we will let your organization know.  

Please check your spam folders for the email.  If you cannot locate it, please contact us at launch@tripkicks.com.  If the email from Tripkicks was caught in your spam filter, please notify IT and request that they whitelist the domain.

Refresh your Concur page, and see if that banner disappears. You can also try a search in Concur to see if any Insights load.  Make sure that you opened the secure activation link within Google Chrome.  You can request a new activation code during Step 4.

Tripkicks leverages a variety of sources ranging from public sources (e.g., World Health Organization, Johns Hopkins), as well as 3rd party providers such as Travel Risk Management companies, industry associations like ATPCO, GDS’, and visa fulfilment companies.  Tripkicks categorizes and prioritizes data so that the most important information is listed in the banner, and additional content (when applicable) can be found by clicking “More Insights”.  Tripkicks continues to new data sources to expand the available insights and further enrich the traveler experience. 

Tripkicks queries its data sources real-time when a search is performed in Concur.  The majority of information is updated rapidly, as changes are made (e.g., entry requirements, safety information).

Tripkicks Admin Launch Portal | Valvoline

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